About Kep Merli
Kep Merli is Albania’s premier luxury eco-resort, nestled in the coastal town of Ksamil. Spanning 28 acres along the pristine Ionian Sea, the resort offers a harmonious blend of world-class amenities and sustainable design, including a five-star hotel and a collection of extraordinary waterfront villas. Our commitment to excellence, impeccable service and eco-consciousness sets a new standard in Albanian hospitality.
Position Overview
The Food & Beverage (F&B) Manager is responsible for overseeing all dining and beverage operations at Kep Merli, ensuring a world-class culinary experience for our guests. This role requires a strong leader with a passion for fine dining, exceptional service, and sustainable gastronomy. The F&B Manager will manage restaurant and bar operations, maintain high service standards, and drive guest satisfaction, profitability, and operational efficiency.
Key Responsibilities
F&B Operations & Guest Experience
- Oversee the daily operations of restaurants, bars, in-room dining, and special events.
- Ensure all food and beverage services meet five-star luxury standards.
- Maintain a seamless guest experience by upholding impeccable service and ambiance.
- Handle VIP guests, special requests, and dietary accommodations with attention to detail.
- Monitor guest feedback, reviews, and service ratings to continuously improve the experience.
Team Leadership & Training
- Recruit, train, and mentor restaurant, bar, and service staff to uphold luxury hospitality standards.
- Implement ongoing staff training programs focused on service excellence and product knowledge.
- Foster a guest-first culture, ensuring high levels of team motivation and performance.
Financial & Revenue Management
- Develop and execute strategies to maximize revenue while maintaining exceptional quality.
- Oversee budgeting, cost control, and inventory management for all F&B outlets.
- Monitor and optimize food and beverage costs, waste reduction, and supplier efficiency.
- Collaborate with the marketing team to create promotions, seasonal menus, and special events.
Menu Development & Quality Control
- Work closely with chefs and sommeliers to develop innovative and sustainable menus.
- Ensure the highest quality ingredients and presentation standards are met.
- Maintain compliance with food safety, hygiene, and health regulations.
- Support the integration of local and organic produce, reflecting Kep Merli’s eco-conscious philosophy.
Event Planning & Special Experiences
- Oversee the execution of private dining, weddings, corporate events, and VIP experiences.
- Collaborate with the events team to create memorable culinary experiences.
- Ensure seamless coordination between kitchen, service staff, and guest requests.
Qualifications & Experience
- 5+ years of experience in F&B management at a luxury hotel, resort, or fine-dining establishment.
- Proven ability to lead and inspire a high-performing hospitality team.
- Strong expertise in restaurant operations, menu planning, and wine/beverage service.
- Experience with budgeting, cost control, and revenue strategies.
- Excellent communication skills in English and Albanian (additional languages are a plus).
- Passion for sustainable gastronomy and eco-friendly hospitality.
Why Join Kep Merli?
- Work at Albania’s most prestigious eco-resort.
- Be part of a dynamic, luxury hospitality team.
- Competitive salary and career growth opportunities.
How to Apply
Send your CV and cover letter to careers@kepmerli.com with the subject “Food & Beverage Manager Application”.